FAQ

The Stedelijk is open daily from 10 am to 6 pm, 365 days a year, also during the holidays. Tickets are valid the whole day, and you can walk in any time between 10 am and 5.45 pm.

The admission price for students is € 10,-. Student cards from all countries are allowed. Entrance to the Stedelijk is free for children and young people under the age of 19. We recommend booking a (free) ticket online before you visit to skip any queues at the counter. When booking your tickets online, choose one of the options CJP/Student/19- in our ticketshop.

The museum does not have a priority lane. Do you have a Museumkaart or other discount card*? Then you can walk straight to the admission check without a reservation, unless a start time is required. Tickets (with or without start time) are exclusively available online through our website. Only Stedelijk Members do not need to book a start time. Don't forget to bring your discount card to the museum.

*Museumkaart, Friends of the Stedelijk Museum, Young Stedelijk Members, Rembrandtkaart, ICOM, Stadspas, Iamsterdam City Card, Amsterdam Pass, Holland Pass, Stedelijk Lerarenpas, VriendenLoterij VIP-KAART.

We expect some exhibitions to be very popular and want to provide a good experience for everyone. That is why there are only tickets with start time for these exhibitions. Your start time indicates when you can enter the exhibition. Then you can stay as long as you want. You can also visit the rest of the museum outside your time slot.

Some exhibitions are extra costly for the museum. Therefore, a surcharge is necessary. You will only have to pay this surcharge once. You will receive a voucher/sticker with the surcharge. If you visit the museum again during this period, you can bring the voucher/sticker, and you won't have to pay the surcharge again.

We warmly welcome you to the Stedelijk Museum! To ensure a smooth visit, we would like to inform you that tickets are exclusively available online through our website. You can book your ticket via the green button at the top of the web page. 

It is possible to book a free online ticket before you visit the museum. This also goes for visitors with a Museumkaart, another discount card, or valid entrance ticket*. Select the option 'Entrance Museumkaart' or 'I already have an entrance ticket/card/voucher'. You can also walk straight to the admission check without a reservation, unless a start time is required. Only Stedelijk Members do not need to book a start time. Don't forget to bring your discount card to the museum.

*Museumkaart, Friends of the Stedelijk Museum, Young Stedelijk Members, Rembrandtkaart, ICOM, Stadspas, Iamsterdam City Card, Amsterdam Pass, Holland Pass, Stedelijk Lerarenpas, VriendenLoterij VIP-KAART. 

It is possible to buy a Museumkaart at the Stedelijk Museum. You can use your Museumkaart immediately. Cards can also be ordered through the website of Museumkaart (please note: a receipt does not grant admission to the museum). Please bring your Museum Card when you visit the museum. Purchased museum cards cannot be returned.

For Members it is not necessary to book an online ticket (or start time) in advance. This applies to all types of Memberships (Vriend, Familievriend, Donateur, Young Stedelijk and Stedelijk Circle). Members of the Stedelijk also never need to pay a surcharge. Make sure to bring your personal membership card.

We don’t refund money for purchased tickets. Tickets are valid for a year after purchase.

If you are not able to come on the day for which you purchased a ticket, please let us know at reserveringen@stedelijk.nl at least 48 hours in advance or have the date of your ticket(s) changed at the museum. Please include the following information:

• Date and (if applicable) start time of original ticket
• Desired date and (if applicable) start time
• Name with which ticket is reserved

Refresh your email or check your spam folder. If the ticket isn’t there, email us at reserveringen@stedelijk.nl.

It is enough to show your ticket on your smartphone. Enhance the brightness on your mobile phone if necessary. 

If you have questions about your ticket(s) that are not answered in this FAQ, email us at reserveringen@stedelijk.nl or call us during office hours: 020-5732911,

If you have other questions, go to www.stedelijk.nl/bezoeken or email us at info@stedelijk.nl

Restaurant TEN is open daily from 10 am - 6 pm. The Zadelhoff Café (inside the museum) is temporarily closed.

Yes, the museum provides the use of lockers. Handbags are permitted in the museum galleries (max. size A5). Larger bags, umbrellas and food and drinks are not allowed in the galleries.

E-bike batteries may not be stored in the checkroom or lockers due to fire safety concerns. Use of the hooks and lockers is at your own risk.

For large bags or other items that do not fit in the lockers, lockers are available at Lockerpoint on Museumplein. You can find them in the parking garage of Q-Park. Find more info on the website of Lockerpoint.

Check out our offer of guided tours here.

Yes. The museum provides free audio tours for the main and temporary exhibitions.

The audio tours are available in two languages (NL, EN).

You can collect the audio tour device from a number of prominent places in the museum. Do not forget to return the device to the same place after your visit.

You can also listen to the audio tours on your own mobile phone. Find a QR-code with a link and instructions on the cabinet where you can collect the audio tour or download the app in advance.

You are welcome to visit the museum with a group. We kindly ask you to let us know beforehand and book a self-guided group visit (from 10 persons onwards). 

There is no limit on the length of your stay. Once you have entered the museum, you may stay until it closes.

The shop is open and has the same opening hours as the museum (10 am - 6 pm). You do not need a ticket to visit the museum shop. Click here for more info.

Yes, the museum has a safe space where you can breastfeed your baby. The museum’s general additional hygiene measures also apply here.

Yes, our toilets are open to visitors of the museum. Most of our toilets are gender-neutral.

The library of the Stedelijk Museum Amsterdam is open by appointment only. Click here for all info on the library.

The Stedelijk only accepts cashless payments via debit card, credit card or other electronic payment methods. In the museum shop, it is possible to pay with cash.

Usually the museum is less crowded on weekday mornings. With a Museumkaart or other discount card*, you can walk straight to the admission check without a reservation, unless a start time is required. Only Stedelijk Members do not need to book a start time. Don't forget to bring your discount card to the museum.

*Museumkaart, Friends of the Stedelijk Museum, Young Stedelijk Members, Rembrandtkaart, ICOM, Stadspas, Iamsterdam City Card, Amsterdam Pass, Holland Pass, Stedelijk Lerarenpas, VriendenLoterij VIP-KAART.

Yes. But only if the photographs are for personal use (please share them on social media :)). Please note: some exhibitions have specific rules about what can and cannot be photographed. Flash photography is not permitted.

If you require images for professional use, please email us at: repro@stedelijk.nl.

For professional and/or press photography or video recordings, please contact our Press Office: pressoffice@stedelijk.nl.

Some works of art at the Stedelijk Museum contain explicit or graphic imagery that could be experienced as offensive. Although a certain amount of provocation is inherent to modern and contemporary art, the museum will make visitors aware of possible explicit imagery when relevant.

Food and beverages are not allowed in the museum.

Read the terms and conditions here.

Yes, you may borrow a wheelchair at the information desk. Lightweight folding chairs and Alinkers (a type of ‘walking bike’) are also available. If you would like to reserve one of these items please send an email to reserveringen@stedelijk.nl or phone +31 (0)20 5732 911.

Assistance dogs are welcome in the museum.

The museum has wheelchair accessible toilets and several lifts. If you need any assistance during your visit please ask a member of staff – we are happy to help.

For more information please visit our accessibility page.

Yes, the museum hosts events regularly. Check out what's on here. To keep up with the latest news, you can sign up for our newsletter here.

Would you like to hire a venue at the museum to host an event. Get in touch and we’ll see what we can do for you. Click here for more information on hiring venues.

There are a total of around 500 art and design objects dating from 1870 to the present day.

Yes, the collection presentation present over 500 different artworks. Some works in our collection, photographs, textiles, and works on paper, cannot be exhibited for longer than 3 consecutive months because they are too fragile. But the display always includes internationally famous artists and designers. The Stedelijk collection is large, and if a work is on loan to another institute, we can replace it with one of equal caliber.

 Please check our Family page for the latest info about our family program.

Looking for a extraordinary location to host your event? The Stedelijk Museum offers you the possibility to welcome your guests in an exclusive, atmospheric and inspiring environment – completed with an internationally famous art collection within reach. 

Unfortunately, big events are not yet allowed, however, we can discuss the possibilities for an online event. Do you want to organize a meeting, an exhibition tour, or an event? Please contact us and we will customize this for you. E-mail us at evenementen@stedelijk.nl